Luz Saúde launches Patient Portal powered by Create IT
In order to provide a service of excellence, Luz Saúde continually invests on innovation, agility, proximity and simplification of the relationship with its clients. The latest initiative is the Patient Portal, developed in a partnership between Create IT - By - Luz Saúde, to make the hospital always accessible, anytime, anywhere.
In order to provide a service of excellence, Luz Saúde continually invests on innovation, agility, proximity and simplification of the relationship with its clients. The latest initiative is the Patient Portal, developed in a partnership between Create IT - By - Luz Saúde, to make the hospital always accessible, anytime, anywhere.
The Patient Portal of Hospital da Luz was designed to facilitate customers access to their health information in a secure and confidential environment and to provide them a set of relevant online services,either passively (information consult) or active (information insertion):
- Request a medical appointment or an exam
- Check the appointments schedule
- Access the results of some exams, including analysis and reporting of imaging exams
- Get alerts for new exam results
- Introduce critical health data for medical activity such as vital signs, glycaemia, diabetes, headaches, INR, weight and height, cholesterol, epilepsy, and women's calendar
- View graphs and clinical data history
- View billing history
- Consult the history of visits
The Patient Portal is a reserved area available for free (in Portuguese and English) and can be easily accessed from a computer, mobile phone or tablet. For security and data protection reasons, the membership request must be made at the unit with an identification document.
In order to make this important project a reality, Luz Saúde entrusted and selected Create IT for the development of the Portal, which worked in partnership with By in the area of design and interaction to provide an excellent user experience both in the mobile and in the desktop.
The Customer Portal was developed in Umbraco. Create IT defined the whole process from a functional point of view, which was later designed by By.
Umbraco is a CMS that has all the important functionalities for the management of a website/portal and is an extremely versatile, extensible and easy to use platform - critical characteristics for the Luz Saúde team to have autonomy and capacity to evolve the Portal tailored to its needs.
Create IT is currently working with Luz Saúde to launch the next project that will bring enormous benefits to all those in need of health care: tele-consultation. The aim is to enable remote consultations via the Internet.
"At Create IT we are pleased to be involved in projects that are in fact differentiating and bring value to the society in which we live. This is a clear example. We are fully aligned with the vision of Luz Saúde in streamlining and facilitating access to medical services. It is the technology at the service of those who need it when they need it", says Maria João Ferreira from Create IT.