To successfully respond to the needs of the Hoti Hotéis Group, the solution included the implementation of an Intranet site for all users through Create IT's DiggSpace solution, integrated with the Document Management Solution based on Microsoft 365, which becomes the privileged space for collaboration across the Group.
Involving the internal team and partners related to the IT area using the Scrum framework, the Document Management Solution was implemented, migrating the contents previously present in file shares to modern work areas in SharePoint Online, where employees can take advantage of all Office 365 capabilities (such as collaborative document editing) and access information from anywhere or on any device.
According to Miguel Valério, Project Manager at Grupo Hoti Hotéis, “With the new solution, Hoti Hotéis is able to better explore the tools provided by Microsoft 365 from Microsoft. There is now a centralized space for all the Group's documentation and communication, and we are starting to take advantage of features such as conversations and scheduling meetings using Microsoft Teams or project planning with Microsoft Planner, among others. This project went far beyond expectations and we managed to create a collaborative environment that responds to all functional areas, and there are still many features of the Microsoft 365 platform that we may use in the future. Create IT played a decisive role throughout the project, and was always very proactive and available, from advising solutions to implementation. In addition, monitoring the work via the Scrum framework helped ensure that there were perfect transparency and strong commitment from all teams”.
“From the point of view of management and alignment between teams, the digital transformation project of Hoti Hotéis was exemplary. Through the direct participation of the executive management, represented by Henrique Ferreira, Director responsible for the Group's Information Technologies, the project team obtained all the support and autonomy necessary for the success of the project. Users were involved through interviews and training, which resulted in total alignment with the Group's digital transformation strategy. Taking advantage of the Scrum framework, a dynamic work of high proximity, commitment and performance were created with a multidisciplinary team made up of Hoti, Create IT and RSS Infor (partner company responsible for infrastructure). The principles of transparency, inspection and adaptation, which are the pillars of this framework, allowed us to outline more effective processes for monitoring and solving problems, obtaining agility with proven results, with benefit for end-users, but also for all stakeholders in the process”, points out Márcio Antunes, Project Manager at Create IT.