Transforming Q-Commerce: A Portuguese Retailer's Instant Delivery App
Create IT helped build a robust, scalable instant delivery app that redefined a leading Portuguese retailer's Q-commerce strategy. By moving beyond third-party platforms like Uber Eats and Glovo, the retailer gained full control over the customer experience, introduced loyalty card integration, real-time order tracking, and dynamic delivery pricing. The result? A significant boost in customer engagement, operational efficiency, and online order volume—positioning the brand at the forefront of digital retail innovation.