In order to successfully adress Fidelidade's needs, the solution included the development and implementation of a SharePoint intranet as a gateway to all Group’s intranets. This intranet is very focused on communication, making information available to everyone and sharing useful features to employees, with particular emphasis on the User Profile and Employee Portal.
According to Teresa Ramalho, Fidelidade's Head of Internal Communication, "The intranet ‘Be Fidelidade’ main focus is people, uniting all employees in a single portal where we communicate news regarding all the companies of the Fidelidade Group, where employees have their Profile interacting with each other, and where we can facilitate and promote professional networking so important for business engagement. This project was just the beginning and started very well! With a new Scrum methodology for Fidelidade, which proved to be extremely effective, and with a team made up of members of By, Create and Fidelidade very united, focused and constructive”.
The implementation lasted about 7 months (in 7 sprints with feedback gathering and consideration according to the Agile methodology) and involved 7 Create IT employees, 4 By employees and 8 Fidelidade employees, also including other stakeholders in specific phases of the project.
"The involvement was very close, we worked as a unique team and extremely aligned with an excellent collaboration", highlights Sara Oliveira. "We did not separate the technological part from the business part, using technology as a vehicle to help meet the project needs", she adds. Create IT, which has maintained a constant and active presence from the beginning to the end of the project, was responsible for designing and implementing the entire solution.